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“McSnitches get McStitches”: An Analysis of Yelp Review Bombing in the Wake of Luigi Mangione’s Arrest
http://hdl.handle.net/10295/0002001526
http://hdl.handle.net/10295/0002001526f5544a60-d238-4b8e-bc38-56105b026a5f
| 名前 / ファイル | ライセンス | アクション |
|---|---|---|
ake66(44).pdf (655 KB)
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| Item type | デフォルトアイテムタイプ（フル）(1) | |||||||
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| 公開日 | 2025-05-27 | |||||||
| タイトル | ||||||||
| タイトル | “McSnitches get McStitches”: An Analysis of Yelp Review Bombing in the Wake of Luigi Mangione’s Arrest | |||||||
| 言語 | en | |||||||
| 作成者 |
CACALI, Evan Regis
× CACALI, Evan Regis
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| アクセス権 | ||||||||
| アクセス権 | open access | |||||||
| アクセス権URI | http://purl.org/coar/access_right/c_abf2 | |||||||
| 内容記述 | ||||||||
| 内容記述タイプ | Abstract | |||||||
| 内容記述 | This study examines how review bombing interacts with the conventions of consumer feedback, using the case of Yelp reviews from a McDonald’s connected to the arrest of Luigi Mangione. By analyzing a dataset of protest (N = 213) and control reviews (N = 87) through word frequency analysis, sentiment analysis, and thematic coding, the study identifies how ideological messaging blends into a traditional consumer review genre. The findings suggest that while the protest reviews sometimes use features of conventional restaurant complaints, they strategically repurpose consumer grievance language to advance ideological goals. Sentiment analysis reveals a heightened presence of anger and disgust alongside positive affect, underscoring a blend of moral outrage and performative engagement. Thematic analysis further reveals the protest reviews incorporate broader socio-political narratives, including class betrayal, healthcare injustice, and heroism, often employing humor and memetic framing. These results underscore how ideologically motivated review bombing extends beyond individual consumer dissatisfaction, transforming online review platforms into spaces of collective expression and digital protest. | |||||||
| 言語 | en | |||||||
| 出版者 | ||||||||
| 出版者 | Akita Association of English Studies | |||||||
| 言語 | en | |||||||
| 言語 | ||||||||
| 言語 | eng | |||||||
| 資源タイプ | ||||||||
| 資源タイプ識別子 | http://purl.org/coar/resource_type/c_6501 | |||||||
| 資源タイプ | journal article | |||||||
| 出版タイプ | ||||||||
| 出版タイプ | VoR | |||||||
| 出版タイプResource | http://purl.org/coar/version/c_970fb48d4fbd8a85 | |||||||
| 収録物識別子 | ||||||||
| 収録物識別子タイプ | EISSN | |||||||
| 収録物識別子 | 2759-5234 | |||||||
| 書誌情報 |
en : Akita English Studies (Akita eigo eibungaku) ja : 秋田英語英文学 巻 66, p. 44-57, 発行日 2025-03-31 |
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